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PROFESSIONAL HAIR STUDIO

FEATHER FACTOR STUDIO

About me

About me

Xavier.C 

Hailing originally from Hong Kong, Xavier brings over 21 years of experience to the hairdressing industry. His unwavering passion and dedication have not only solidified his reputation but have also cultivated a highly satisfied clientele.

Xavier firmly believes that achieving the best results requires a profound understanding of the client's needs and desires. To embody this philosophy, he employs the OADI concept, which stands for "Observation, Asking Questions, Discussion, and Imagination" for each client interaction.

Through meticulous observation, thoughtful questioning, open discussion, and creative imagination, Xavier strives to ensure a personalized and satisfying experience for every client. His commitment to excellence and client satisfaction has been the cornerstone of his successful career in the hairdressing industry.

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Testimonials

Vivian.F

I have been a loyal client of Xavier and his exceptional team for several years now, and I couldn't be more delighted with the consistently outstanding service they provide. From the moment I was introduced to Xavier by a friend, I knew I had found a true gem of hair styling.

Xavier and his team exude the utmost professionalism, friendliness, and care. It's evident that they go above and beyond to create a welcoming and comfortable environment for their clients. One aspect I particularly appreciate is the transparency in their pricing. Before each appointment, I am provided with a thoughtful price range, allowing me to plan accordingly and eliminating any surprises.

What sets Xavier apart is his commitment to creating a personalized plan that not only enhances my look but also prioritizes the health and well-being of my hair. The fact that he takes the time to tailor a plan specifically for me speaks volumes about his dedication to client satisfaction.

The conversations during the appointments are an added bonus. Xavier understands that hair coloring can be a time-consuming process, and his friendly demeanor and engaging conversations make the experience enjoyable and memorable. It's evident that he values building genuine connections with his clients.

I wholeheartedly recommend Xavier and his team to everyone seeking not just a hair styling service, but an exceptional and personalized experience. My trust in Xavier's expertise and the positive atmosphere he and his team cultivate ensures that I will continue to entrust them with my hair styling needs. Thank you, Xavier, for consistently exceeding expectations and making each visit a delightful and rewarding experience!

Veronica.A

Xavier and his team has consistently delivered exceptional care for my hair over the years. His expertise in understanding both the desired style and color is truly commendable. The entire staff at Feather Factor Studio exemplifies professionalism with their warm and friendly demeanor, creating an inviting atmosphere. The studio's commitment to cleanliness and tidiness enhances the overall experience, making each visit a delightful and comfortable occasion. I truly appreciate the outstanding service and positive ambiance that Feather Factor Studio consistently provides.

Eunice.L

Highly recommend Xavier and his team! This was my first time at Feather Factor and I could instantly tell that Xavier was not only extremely skilled, passionate and knowledgeable, but very hardworking and generous with his time for clients. He took the time to explain the colouring process, guided me through every step of the way, and helped me achieve the exact results I wanted. My hair ended up way shinier and healthier than I expected. 10/10 would visit again.

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